Yes, you can place an order in your local ring size, just select any ring size in US and in note add your local ring size number and country name and place the order. Team member will reach you out for the confirmation.
Yes, we do accept customized and personalized orders. It can be a complete piece of jewelry or just a loose diamond. We can custom make any jewelry. You will need to share the idea or the reference image and we will make it for you. Similarly for the loose diamond, just share the size, shape, and color and we can custom make it for you.
Yes, we will be sharing the images and video of the diamond before setting for the approval, also the certificate copy in case it's a certified diamond we will share the report number and certificate copy.
Yes, we make all jewelry matching the budget of customers, we provide different options with different price ranges. for eg: 1.0ct stone can be USD 1200 in DEF/VVS and 1.0ct stone can be USD 1000 in GH/VVS. This will help customers to choose the right stone to match their budget.
Yes, for business customers, we provide CAD service, where we will design the CAD for them and also can provide the wax piece or also cast them. Please contact us at firstname.lastname@example.org or email@example.com
Yes, you can pay us in 2-4 installments. 50% of the total amount has to be paid before we start with the project. Once the jewelry is completed and approved you can pay us the balance amount. Note: The full payment must be paid before we can ship out the jewelry. For more details please contact us at firstname.lastname@example.org
We have 30 days return policy for full refund or exchange on all listed items. Please note that returned items must be in their original, unworn condition and accompanied by all original documentation. Once the item is received it will be inspected and a refund will be issued in 3 working days. Please note the return shipping cost has to be paid by the customer. It cost around USD 40 to ship back.
The following items are considered Final Sale and returns are not accepted: Customized or Personalized and engraved jewelry. As they are specially made for you and cannot be used for resale, and so the return won't be accepted.